Privacy Policy for Website

1. Company information

Our site address is www.propertypledge.co.uk

Our company name is Property Pledge Ltd

Our registered address is First Floor, 85 Great Portland Street, London, W1W 7LT

Our nominated representative is N A Richards

2. Collecting data

We may collect and process the following data about you:

Information you put into forms or surveys on our site at any time

A record of any correspondence between us

Details of transactions you carry out through our site

Details of your visits to our site and the resources you use

Information about your computer (e.g. your IP address, browser, operating

system, etc.) for system administration and to report aggregate information to our advertisers

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We use cookies to distinguish users and improve our site. Please look at our Cookie Policy http://www.propertypledge.co.uk/cookie-policy.html for more cookie information.

3. Third parties

When someone visits www.propertypledge.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

4. PErsonal information

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer N A Richards.

5. How we use what we collect

How we use what we collect

We use information about you to:

Present site content effectively to you

Provide information, products and services that you request, or (with your consent) which we think may interest you

Carry out our contracts with you

Allow you to use our interactive services if you want to

Tell you our charges

Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.

If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.

If you are a new customer, you will only be contacted if you agree to it.

If you don't want to be contacted for marketing purposes, please tick the relevant box that you will find on screen.

Please note: We don't identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

Where we store your data

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

Payment will be encrypted. If we give you a password, you must keep it confidential.

Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

Disclosing your information

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We are allowed to disclose your information in the following cases:

If we want to sell our business, or our company, we can disclose it to the potential buyer

We can disclose it to other businesses in our group

We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights

We can exchange information with others to protect against fraud or credit risks.

Your rights

You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at office@propertypledge.co.uk.

Links to other sites

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site.

6. Our Privacy Policy

Our Privacy Policy was set in 2018 and will be reviewed annually. If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.

7. Dispute Resolution

The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.

If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.

If the Parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.

Within 14 days of the appointment of the mediator (either by mutual agreement of the Parties or by LawBite in accordance with their mediation Template © 2013-2018 Powered by LawBite Page 3/4 procedure), the Parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.

All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.

If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.

If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.

Any dispute shall not affect the Parties' ongoing obligations under the Agreement.

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